Effective Date: 01/01/2015

1. Introduction

This Privacy Policy describes how DMLink SRL (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website www.dmlink.md or interact with our services.

We are committed to safeguarding your privacy and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) of the European Union and national laws of the Republic of Moldova.

2. Data We Collect

We may collect and process the following personal data:

  • Contact details: name, email address, phone number (when submitted through forms).

  • Communication data: messages and correspondence with our support team.

  • Website usage data: cookies, IP address, browser type, and analytics data collected through Google Analytics.

  • Newsletter subscriptions: name and email when you subscribe to receive updates.


3. How We Use Your Data

We process your personal data to:

  • Respond to inquiries sent via contact forms.

  • Provide information and updates through newsletters (only if you subscribe).

  • Improve website performance, usability, and user experience.

  • Ensure security and prevent unauthorized access or misuse.

We do not sell, rent, or trade your personal data to third parties.


4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Your consent (for newsletter subscriptions and cookies).

  • Our legitimate interest (to operate and improve our website).

  • Compliance with legal obligations applicable in Moldova and the EU.


5. Cookies & Tracking

Our website uses cookies to enhance browsing experience and collect anonymous analytics.
You can manage or disable cookies through your browser settings at any time.
More details are provided in our [Cookie Policy] (optional page if you create one).


6. Data Retention

We keep your personal data only as long as necessary for the purposes stated above or as required by law.


7. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.


8. Your Rights

You have the following rights regarding your personal data:

  • Access, correction, or deletion of your data.

  • Withdrawal of consent at any time.

  • Restriction or objection to processing.

  • Data portability (if applicable).

To exercise your rights, contact us at support@dmlink.md.


9. Data Transfer

We do not transfer personal data outside the European Economic Area unless adequate safeguards are in place.


10. Contact Information

DMLink SRL
Str. Podul Inalt 20/1, ap. 9
Chisinau, Republic of Moldova
📧 Email: support@dmlink.md
📞 Tel: +373 22 866 944


11. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will always be published on this page.